A commonly accepted definition of cloud communications defines the term as internet-based communications that exist beyond hardware designed for telephony. Although VoIP can exist as part of an on-premise deployment, it’s common for cloud communications to be deployed in a server, usually one that is owned by a third-party. Private cloud communications systems can be hosted in a business’s own server, and hybrid cloud communications can be deployed through a combination of methods.
Cloud communications provides numerous advantages over on-site and server-based communications systems such as:
Reduced costs: Aging on-site systems are expensive to repair and maintain. Depending on your deployment model, cloud solutions can remove the costs associated with ownership and maintenance from your plate.
Scalability: Cloud solutions easily grow with your business. For hosted cloud communications systems, scalability is as simple as adding another seat for a fixed cost.
Innovation: You can automatically take advantage of new features as they’re added to the cloud system, without additional cost.
As part of the OpenScape Enterprise portfolio, OpenScape Voice enables your enterprise to talk—with each other, with your customers, with all your stakeholders, with immediacy and richness. With its carrier-grade reliability and unsurpassed scalability.
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